Privacy Policy

This privacy policy describes the information Two Friends Chocolates collect through the services available on our web site.

By using our services and viewing this Site, you are consenting to the information collection, use and disclosure practices described in this privacy policy.

We may update this privacy policy from time to time. When we do so, we will post the new privacy policy on this page and change the date at the top of the policy. Therefore, we encourage you to check the date of our privacy policy whenever you visit this Site for any updates or changes.

Personal Information

The provision of personal information means that you agree and consent that we may collect, use and share your personal information in accordance with this privacy policy.

Personal Information means information that can be used to identify an individual and includes:
 

  • name, address, phone number, e-mail address, birth date;

  • financial information, such as credit card number;

 

When you purchase goods at online, or otherwise, we collect information about the purchases you make.

Non personal information

Business contact information (e.g. office address, telephone number) is not considered personal information in certain jurisdictions.


Website use information

We collect website use information which includes information about your, browser type, the web site that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points. Our collection of web site use information may involve the use of cookies. 

We may also collect aggregated data, which is data from which the identity of an individual cannot be determined.

Use of Personal Information

 

We use personal information provided by customers in order to:
 

  • Process and manage your purchase of our products and services.

  • Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on the Site, or take other actions in response to your inquiries or other online activities.

  • Create personalized promotions by combining your personal information with non personal information about you, such as the amounts and types of purchases you make or any benefits you might be offered.

  • Communicate with you about your order or purchase, any contests or sweepstakes you have entered, request for more information.

  • Communicate with you about our brands, products, events or other promotional purposes if you have opted to receive such communications either by providing us with your email address by selecting communication preferences when you subscribed our newsletter. You can opt-out of receiving marketing information at any time by changing the settings of your communication preferences, by following the unsubscribe links on any marketing sent to you.

  • We may also share information with companies that provide support services to us (such as credit card processors or web hosts). These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

  • We may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our corporate policies, or to protect our or others' rights, property, or safety. We do not provide information to these agencies or companies for marketing or commercial purposes.

 

How can you change what promotional communications you receive? 

We may use your e-mail address and other contact information provided to us through the Site. If you do not want to receive such promotional information, you can change your communication preferences and remove yourself from our e-mail list at any time.
Please also note that even if you opt out of receiving promotional emails from us, we may still use your information to communicate with you for other purposes or customer service responses.

How do I remove or modify my personal information?

 

Two Friends strives to ensure that any personal information provided and in its possession is as accurate, current and complete as necessary for the purposes for which we use that information.

If you have signed up for a aspecialtybox.com account by making a purchase, we have provided you with a means to log into your account and edit your personal information including name, postal address and phone number to ensure its accuracy at all times.

How is my personal information secured? 

We strive to maintain appropriate security to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information.

We encrypt the pipe through which personal information, such as credit card numbers, is sent, using Secure Socket Layer (SSL) technology to ensure that your information is safe as it is sent over the Internet to our server. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

 

Why do we collect web site use information? 

During your visit we will collect certain web site use information for a number of purposes, namely to:

  • Make your access and shopping more convenient and efficient;

  • Establish Site activity trends;

  • Monitor Site performance; and

  • Improve Site design and functionality.

 

Cookies

Our collection of web site use information may involve the use of cookies. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. We use cookies to remember the items in your cart, recognize you when you return to our website and analyze visitor behavior.

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. We will review your suggestions and investigate any complaints and we will take all reasonable steps to resolve any issue.

You can reach Two Friends at contact@twofriendschocolates.com