Hot Cocoa Classic

We attempt to ship out orders within 5 to 10 business days  via UPS/USPS. If you need the order delivered  before a specific date please email us and we will make best efforts to accommodate to your requirements.

Please make sure to contact us prior to placing an order to ensure the delivery time, as the turn around time will be dependent on the volume we would be processing on that particular week. 

Once the package has left our hands, we do not have control over the following:

• Delays caused by the shipping company due to weather, strike or any other circumstances beyond control.
• Damage or theft of packages after the package has been delivered to the specified address. 
• Returned or delayed packages due to an incorrect or undelivered shipping address.
• Packages left unattended outside in warm weather.

At Two Friends Chocolates, we take extra care and all our products are carefully inspected before shipping. We hope that every order you place with us meets and exceeds your expectations. If the product is damaged upon receiving or if you are unhappy with your order, please email us at contact@twofriendschocolates.com, so that we can work to correct the situation and find a solution to make it better. We welcome and would appreciate any feedback you may have so that we can continue to improve our service.

Please note
• Shipping charges will not be refunded.
• Any product being returned must be complete and should be in its original packaging.